Terms and Conditions of Use

Date of Last Revision: April 1, 2026

IMPORTANT: PLEASE READ THESE TERMS CAREFULLY AS THEY MAY AFFECT YOUR LEGAL RIGHTS IN THE EVENT OF A DISPUTE BETWEEN US. SPECIFICALLY, PLEASE REFER TO SECTION 20 BELOW, WHICH REQUIRES THAT CERTAIN DISPUTES BE SETTLED THROUGH MANDATORY BINDING ARBITRATION WHICH WILL PRECLUDE YOU FROM LEADING OR PARTICIPATING IN A CLASS ACTION.

THE PRODUCTS AVAILABLE THROUGH OUR SERVICES ARE SOLD STRICTLY FOR IN-VITRO RESEARCH, EDUCATIONAL, AND SCIENTIFIC PURPOSES. THEY ARE NOT INTENDED FOR HUMAN CONSUMPTION. THEY ARE NOT DRUGS, DIETARY SUPPLEMENTS, FOOD PRODUCTS, OR COSMETICS. THEY ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE OR MEDICAL CONDITION.

IF YOU THINK YOU MAY HAVE A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY. DO NOT ACCESS THE SERVICES FOR EMERGENCY OR CRISIS CARE.

Introduction

Fast and Trader LLC (doing business as Zeusox) and its affiliates (collectively, “we,” “us,” or “our”) own and operate the websites and their associated mobile applications. We refer to the Websites, Apps, and other services provided by us together herein as the “Services.” In these Terms of Use, the terms “you” and “yours” refer to the person using the Services.

These terms and conditions of use (“Terms of Use”) describe your rights and responsibilities with regard to the Services. Your access to and use of the Services is subject to these Terms of Use, our Privacy Policy, our Consumer Health Data Privacy Policy, as well as all applicable laws and regulations.

PLEASE READ THESE TERMS OF USE CAREFULLY BECAUSE THEY SET FORTH THE IMPORTANT TERMS YOU WILL NEED TO KNOW ABOUT THE SERVICES.

YOU UNDERSTAND THAT BY ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE LEGALLY BOUND BY AND COMPLY WITH THESE TERMS OF USE. IF YOU DO NOT OR CANNOT AGREE WITH ANY PART OF THESE TERMS OF USE, YOU MAY NOT USE THE SERVICES.

THE TERMS OF USE ARE SUBJECT TO CHANGE AS PROVIDED HEREIN.

Services Overview, Availability, and Eligibility
Research Products Disclaimer
Your Financial Responsibility
Subscription and Membership Terms
Registration and Account Creation
Privacy
Ownership and License
User Content
Copyright and DMCA Notices
Restrictions on Use
Disclaimer of Warranties
Limitation of Liability
Indemnification
Third-Party Links and Features
Changes to the Terms and Services
Payments and Billing
Shipping, Returns, and Refunds
Termination
Governing Law; Severability
Dispute Resolution
Communications by Text Message and Email
Age Verification and Compliance
Miscellaneous Terms
Contact Us

Section 1: Services Overview, Availability, and Eligibility

Overview

The Services may include: (i) providing individuals with access to research peptides, research chemicals, and related supplies for lawful research purposes; (ii) providing informational content related to research products; (iii) administrative support in connection with ordering, payment processing, and fulfillment of research product orders; (iv) technology-oriented tools for managing research product orders and accounts; (v) customer support services; and (vi) any other services or features we may offer from time to time.

Availability

Certain Services and products are only available in certain states/jurisdictions within the US. We are based in the US and provide Services for use only by persons in the US. We make no representation that the Services or products are appropriate or available for use in other locations. If you access the Services from outside the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction.

Eligibility

The Services are intended for individuals who are at least 18 years of age. By using the Services, you represent and warrant that:

You are at least 18 years of age;
You have the legal capacity to enter into a binding agreement with us;
You are not prohibited by any applicable law from using the Services;
You will use the products obtained through the Services solely for lawful in-vitro research, educational, or scientific purposes and not for human or animal consumption; and
All information you provide to us is truthful, accurate, and complete.

Satisfying these requirements does not guarantee that you will be approved to purchase products through the Services. We reserve the right to refuse service, decline orders, or terminate accounts at our sole discretion, for any reason or no reason, at any time.

Section 2: Research Products Disclaimer

FOR RESEARCH USE ONLY. NOT FOR HUMAN CONSUMPTION.

All products sold through the Services are intended strictly for in-vitro research, educational, and scientific purposes. By purchasing any product through the Services, you represent, warrant, and agree that:

You will use the products solely for lawful in-vitro laboratory research, educational, or scientific purposes;
You will not use the products for human or animal consumption, or for any purpose involving bodily introduction of any kind into humans or animals;
You understand that the products are not drugs, dietary supplements, food products, or cosmetics, and have not been approved by the U.S. Food and Drug Administration (FDA) or any other regulatory agency to diagnose, treat, cure, or prevent any disease or medical condition;
You will not seek or rely upon any dosing instructions, treatment protocols, or medical advice from us in connection with the products;
You accept full responsibility for the lawful use and handling of any products purchased from us;
You have appropriate knowledge, training, equipment, and facilities to safely handle and store research peptides and chemicals; and
You will comply with all applicable federal, state, and local laws and regulations governing the purchase, possession, handling, and use of research chemicals and peptides.

Section 3: Your Financial Responsibility

All products and services offered through the Services are sold on a cash-pay basis. We do not accept insurance, and no portion of any purchase is intended to be submitted to any insurance provider, health plan, or government program for reimbursement. By using the Services, you agree that:

You are solely responsible for all costs associated with your purchases, including product prices, shipping fees, applicable taxes, and any other charges;
You will not submit any receipt, invoice, or documentation from us to any insurance provider, health plan, or government program for reimbursement or coverage; and
You understand and acknowledge that these research materials are not eligible for coverage under any health insurance, Medicare, Medicaid, or similar program.

Section 4: Subscription and Membership Terms

Auto-Renewing Subscriptions

Certain Services may be offered on a subscription or membership basis. If you enroll in a subscription or membership plan, your subscription will automatically renew at the end of each billing cycle (monthly, quarterly, or annually, as applicable) unless you cancel before the renewal date.

BY ENROLLING IN A SUBSCRIPTION OR MEMBERSHIP, YOU AUTHORIZE US TO AUTOMATICALLY CHARGE YOUR PAYMENT METHOD ON FILE AT THE THEN-CURRENT RATE FOR EACH RENEWAL PERIOD UNTIL YOU CANCEL. YOU MAY CANCEL AT ANY TIME BY CONTACTING US OR THROUGH YOUR ACCOUNT SETTINGS.

Cancellation

You may cancel your subscription or membership at any time by logging into your account and following the cancellation instructions, or by contacting our customer support team. Cancellation will take effect at the end of your current billing period. You will continue to have access to subscription benefits until the end of the period for which you have already paid.

Effect of Cancellation

Upon cancellation: (i) your subscription or membership will not renew for any subsequent billing period; (ii) you will retain access to subscription benefits through the end of the current paid period; and (iii) no refund will be issued for any unused portion of the current billing period unless otherwise required by applicable law.

Changes to Subscription Terms

We reserve the right to change subscription pricing, features, or terms at any time. If we make material changes to your subscription, we will provide you with reasonable advance notice (e.g., via email or a notice on the Services). Your continued use of the subscription after such changes take effect constitutes your acceptance of the updated terms. If you do not agree to the changes, you may cancel your subscription before the changes take effect.

Section 5: Registration and Account Creation

To access certain features of the Services, you may be required to create an account. When you create an account, you agree to provide accurate, current, and complete information and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding the password and other credentials used to access your account. You agree not to disclose your password or credentials to any third party and to notify us immediately if you become aware of any unauthorized use of your account.

You are solely responsible for all activities that occur under your account, whether or not you have authorized such activities. We are not liable for any loss or damage arising from your failure to maintain the security of your account credentials.

You agree not to create an account using false or misleading information, or to create an account on behalf of another person without their authorization. We reserve the right to suspend or terminate any account that we believe, in our sole discretion, violates these Terms of Use or is being used fraudulently.

You may not access the Services through any modified or unofficial device, application, or client. We reserve the right to restrict or terminate access for users who access the Services through unauthorized means.

Section 6: Privacy

Your use of the Services is subject to our Privacy Policy and our Consumer Health Data Privacy Policy, which are incorporated into these Terms of Use by reference. Please review these policies carefully to understand our practices regarding the collection, use, and disclosure of your personal information. By using the Services, you consent to the collection and use of your information as described in these policies.

Section 7: Ownership and License

Ownership

The Services and all content, features, and functionality thereof, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the compilation thereof (collectively, “Content”), are owned by Zeusox, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Trademarks

The Zeusox name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Zeusox or its affiliates or licensors. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

Your License

Subject to your compliance with these Terms of Use, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your personal, non-commercial use. This license does not include the right to: (i) modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any Content; (ii) use any data mining, robots, or similar data gathering or extraction methods; (iii) download (other than page caching) any portion of the Services or any Content, except as expressly permitted by us; or (iv) use the Services or any Content other than for their intended purposes. Any use of the Services not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.

Section 8: User Content

License Grant

By submitting, posting, or displaying any content, material, or information on or through the Services (collectively, “User Content”), you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such User Content in connection with operating, providing, and improving the Services, in any media format and through any media channels. You represent and warrant that you own or have the necessary rights, licenses, consents, and permissions to grant the foregoing license.

Public Forums

If the Services include any forums, message boards, chat rooms, comment sections, or other interactive features (collectively, “Public Forums”), you acknowledge that any User Content you post in Public Forums is publicly available and may be viewed, collected, and used by others. You are solely responsible for any User Content you post in Public Forums. We do not endorse, guarantee the accuracy of, or assume any liability for any User Content posted in Public Forums.

Monitoring and Disclosure

We reserve the right, but have no obligation, to monitor, review, edit, or remove any User Content at our sole discretion, for any reason or no reason, at any time and without notice. We may disclose your User Content and related information if required by law, regulation, legal process, or governmental request, or if we believe in good faith that such disclosure is necessary to: (i) comply with applicable law; (ii) protect our rights, property, or safety, or those of our users or the public; or (iii) enforce these Terms of Use.

Section 9: Copyright and DMCA Notices

We respect the intellectual property rights of others and expect our users to do the same. If you believe that any content on the Services infringes your copyright, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing our designated copyright agent with the following information in writing:

A physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
Identification of the copyrighted work claimed to have been infringed;
Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
Your contact information, including your address, telephone number, and an email address;
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
A statement that the information in the notification is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

DMCA notices should be sent to our designated copyright agent at support@zeusox.co. We reserve the right to remove any content alleged to be infringing without prior notice, at our sole discretion, and without liability to you. We may also terminate the accounts of repeat infringers in appropriate circumstances.

Section 10: Restrictions on Use

In addition to any other restrictions set forth in these Terms of Use, you agree that you will not, and will not permit any third party to:

Use the Services for any unlawful purpose or in violation of any applicable federal, state, local, or international law or regulation;
Use any product purchased through the Services for human or animal consumption, or for any purpose involving bodily introduction into humans or animals;
Resell, redistribute, or commercially exploit any products purchased through the Services without our prior written consent;
Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
Interfere with or disrupt the operation of the Services or the servers or networks connected to the Services;
Use any robot, spider, crawler, scraper, or other automated means to access the Services for any purpose without our express written permission;
Attempt to gain unauthorized access to any portion of the Services, other accounts, computer systems, or networks connected to the Services, whether through hacking, password mining, or any other means;
Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful;
Collect or harvest any personally identifiable information from the Services, including account names, email addresses, or other user information;
Use the Services to send unsolicited communications, promotions, advertisements, or spam;
Use the Services in any manner that could disable, overburden, damage, or impair the Services or interfere with any other party's use of the Services;
Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying algorithms of any portion of the Services;
Remove, alter, or obscure any copyright, trademark, or other proprietary rights notices from the Services or any Content;
Frame or mirror any part of the Services without our prior written authorization;
Create a database by systematically downloading and storing Content from the Services;
Use the Services to engage in any activity that is fraudulent, deceptive, or misleading;
Use the Services to stalk, harass, bully, threaten, or intimidate any other user or third party;
Post or transmit any User Content that is defamatory, obscene, pornographic, abusive, offensive, or otherwise objectionable;
Use the Services to infringe upon or violate the intellectual property rights, privacy rights, or other rights of any third party;
Misrepresent your identity, age, qualifications, or intended use of products;
Bypass, breach, or circumvent any security measures of the Services;
Transmit any advertising or promotional material without our prior written consent;
Assist, encourage, or enable any other person to do any of the foregoing; or
Use the Services in any manner not expressly authorized by these Terms of Use.

We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates any of the foregoing restrictions, including but not limited to terminating their account and/or reporting them to the relevant law enforcement authorities.

Section 11: Disclaimer of Warranties

THE SERVICES AND ALL CONTENT, PRODUCTS, AND FEATURES AVAILABLE THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES OR THE SERVERS THAT MAKE THE SERVICES AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT MADE AVAILABLE THROUGH THE SERVICES. WE DO NOT WARRANT THAT THE RESULTS OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE.

ALL PRODUCTS ARE SOLD FOR RESEARCH USE ONLY. WE MAKE NO WARRANTIES REGARDING THE SUITABILITY OF ANY PRODUCT FOR ANY PARTICULAR RESEARCH APPLICATION. WE DO NOT WARRANT THAT ANY PRODUCT WILL ACHIEVE ANY PARTICULAR RESEARCH OUTCOME OR RESULT.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS OF USE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR WARRANTIES ARE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

Section 12: Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL Zeusox, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH: (I) YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICES; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (III) ANY CONTENT OBTAINED FROM THE SERVICES; OR (IV) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR YOUR USE OF THE SERVICES EXCEED THE GREATER OF: (A) ONE HUNDRED DOLLARS ($100.00); OR (B) THE TOTAL AMOUNT PAID BY YOU TO US DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

THE LIMITATIONS OF LIABILITY SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN US AND YOU. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

Section 13: Indemnification

You agree to defend, indemnify, and hold harmless Zeusox, its affiliates, and their respective officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

Your use of, or inability to use, the Services;
Your violation of these Terms of Use or any applicable law or regulation;
Your violation of any rights of a third party, including but not limited to intellectual property rights, privacy rights, or proprietary rights;
Any User Content you submit, post, or transmit through the Services;
Your misuse of any product purchased through the Services, including but not limited to any use for human or animal consumption or any use in violation of applicable law; and
Any claims by third parties arising from your use of the Services or products purchased through the Services.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You agree not to settle any matter without our prior written consent. We will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

Section 14: Third-Party Links and Features

The Services may contain links to third-party websites, applications, or services that are not owned or controlled by us (collectively, “Third-Party Services”). We have no control over, and assume no responsibility for, the content, privacy policies, terms of use, or practices of any Third-Party Services. You acknowledge and agree that we are not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available on or through any Third-Party Services.

We strongly advise you to read the terms and conditions and privacy policies of any Third-Party Services that you visit. The inclusion of any link to a Third-Party Service does not imply endorsement, affiliation, or sponsorship by us.

Section 15: Changes to the Terms and Services

We reserve the right, in our sole discretion, to modify, update, or replace these Terms of Use at any time. If we make material changes, we will notify you by posting the updated Terms of Use on the Services and updating the “Date of Last Revision” at the top of these Terms of Use. We may also provide additional notice, such as an email notification or a prominent notice on the Services, at our discretion.

Your continued use of the Services following the posting of revised Terms of Use constitutes your acceptance of and agreement to the changes. If you do not agree to the updated Terms of Use, you must stop using the Services. It is your responsibility to review these Terms of Use periodically for changes.

We also reserve the right to modify, suspend, or discontinue the Services (or any part thereof) at any time, with or without notice. We shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services.

Section 16: Payments and Billing

Payment Terms

All prices displayed on the Services are in U.S. dollars and do not include applicable taxes, shipping, or handling fees, which will be calculated and added at checkout. We reserve the right to change prices at any time without prior notice. All payments must be made at the time of purchase. By placing an order, you agree to pay the total amount displayed at checkout, including all applicable taxes and fees.

Subscription Payments

If you enroll in a subscription or membership plan, your payment method on file will be automatically charged at the beginning of each billing cycle at the then-current rate. You are responsible for keeping your payment information current and accurate. If we are unable to charge your payment method, we may suspend or terminate your subscription until payment is received.

Refunds

All sales are final unless otherwise stated in our Refund Policy or required by applicable law. If you believe you are entitled to a refund, please contact our customer support team. Refund requests are evaluated on a case-by-case basis at our sole discretion.

Payment Security

We use industry-standard encryption and tokenization technologies to protect your payment information. We do not store your full credit card number on our servers. All payment processing is handled by PCI DSS-compliant third-party payment processors. While we take reasonable measures to protect your payment information, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Section 17: Shipping, Returns, and Refunds

All shipping, return, and refund matters are governed by our Shipping Policy and Refund Policy, which are incorporated into these Terms of Use by reference. Please review those policies carefully before making a purchase. By placing an order through the Services, you acknowledge and agree to the terms of our Shipping Policy and Refund Policy.

Section 18: Termination

We may terminate or suspend your access to the Services and your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms of Use. Upon termination, your right to use the Services will cease immediately.

You may terminate your account at any time by contacting us or by using the account deletion feature, if available. Termination of your account will not relieve you of any obligations incurred prior to termination, including any outstanding payment obligations.

The following provisions shall survive the termination of these Terms of Use: Section 2 (Research Products Disclaimer), Section 3 (Your Financial Responsibility), Section 7 (Ownership and License), Section 8 (User Content), Section 10 (Restrictions on Use), Section 11 (Disclaimer of Warranties), Section 12 (Limitation of Liability), Section 13 (Indemnification), Section 18 (Termination), Section 19 (Governing Law; Severability), Section 20 (Dispute Resolution), and any other provisions that by their nature are intended to survive termination.

Section 19: Governing Law; Severability

These Terms of Use and any dispute or claim arising out of or relating to these Terms of Use or your use of the Services shall be governed by and construed in accordance with the laws of the State of Delaware, without giving effect to any choice or conflict of law provision or rule.

To the extent that any action is permitted to be brought in court pursuant to these Terms of Use, you agree that such action shall be brought exclusively in the state or federal courts located in New York County, New York, and you hereby consent to the personal jurisdiction and exclusive venue of such courts.

If any provision of these Terms of Use is held to be invalid, illegal, or unenforceable for any reason, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, and the remaining provisions of these Terms of Use shall continue in full force and effect. If such modification is not possible, the invalid provision shall be severed, and the remaining provisions shall not be affected.

Section 20: Dispute Resolution

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS. BY AGREEING TO BINDING ARBITRATION, YOU WAIVE YOUR RIGHT TO LITIGATE DISPUTES THROUGH A COURT AND TO HAVE A JUDGE OR JURY DECIDE YOUR CASE.

20.1 Informal Dispute Resolution

Before initiating any formal dispute resolution proceedings, you and Zeusox agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms of Use or the Services (“Dispute”) informally. You agree to send us a written notice of your Dispute (“Notice”) to our contact email address. The Notice must include: (a) your name and contact information; (b) a detailed description of the Dispute; and (c) the specific relief you are seeking. We will attempt to resolve the Dispute through informal negotiation within sixty (60) days of receiving the Notice. If the Dispute is not resolved within sixty (60) days, either party may proceed to binding arbitration as set forth below.

20.2 Binding Arbitration

If we are unable to resolve a Dispute through informal negotiation, you and Zeusox agree that the Dispute shall be resolved exclusively through binding arbitration, except as otherwise provided in Section 20.3 below. Arbitration is less formal than a lawsuit in court. There is no judge or jury in arbitration, and court review of an arbitration award is limited. Discovery may be more limited than in court. The arbitrator can award the same damages and relief that a court can award.

(a) Arbitration Rules. The arbitration shall be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect, as modified by this Section 20. The AAA's rules are available at www.adr.org or by calling 1-800-778-7879.

(b) Arbitration Fees. If you initiate arbitration, we will promptly reimburse you for your payment of the filing fee, unless your claim is for more than $10,000, in which case the payment of fees shall be governed by the AAA's rules. If the arbitrator finds that either the substance of your claim or the relief sought in your Demand is frivolous or brought for an improper purpose, then the allocation of fees shall be governed by the AAA's rules. In such case, you agree to reimburse us for all monies previously disbursed that are otherwise your obligation to pay under the AAA's rules.

(c) Arbitration Location. Unless you and we agree otherwise, the arbitration shall take place in the county where you reside. For claims of $25,000 or less, you may choose whether the arbitration will be conducted: (i) solely on the basis of documents submitted to the arbitrator; (ii) through a non-appearance-based telephone or video conference hearing; or (iii) by an in-person hearing as established by the AAA's rules.

(d) Arbitrator's Decision. The arbitrator will issue a reasoned decision in writing, including the arbitrator's essential findings and conclusions and a statement of the award. The arbitrator's decision is final and binding on both parties, except as provided by applicable law. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

(e) No Class Arbitration. You and Zeusox agree that each Dispute will be arbitrated on an individual basis only. You and Zeusox agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class, consolidated, or representative proceeding. If this specific provision is found to be unenforceable, then the entirety of this Section 20 (Dispute Resolution) shall be null and void.

(f) Waiver of Jury Trial. BY AGREEING TO THESE TERMS OF USE, YOU AND Zeusox ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.

(g) Confidentiality. All aspects of the arbitration proceeding, and any ruling, decision, or award by the arbitrator, will be strictly confidential for the benefit of all parties.

20.3 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek: (i) injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights; or (ii) relief in small claims court for qualifying claims, provided such court has jurisdiction. Nothing in this Section 20 shall be deemed to prevent either party from seeking injunctive relief from a court of competent jurisdiction where the relief sought is to preserve the status quo pending the outcome of arbitration.

20.4 Opt Out

You have the right to opt out of binding arbitration within thirty (30) days of the date you first accept these Terms of Use by sending written notice of your decision to opt out to support@zeusox.co. The notice must include your name, address, and a clear statement that you wish to opt out of the arbitration provision in these Terms of Use. If you opt out, all other provisions of these Terms of Use will continue to apply. Opting out of binding arbitration has no effect on any previous, other, or future arbitration agreements that you may have with us.

20.5 Changes to This Section

We will provide you with thirty (30) days' notice of any material changes to this Section 20. Changes will become effective on the 30th day. If you continue to use the Services after the 30th day, you agree to the revised terms. If you do not agree to the changes, you may opt out by sending written notice of your decision within thirty (30) days of the date of the change to support@zeusox.co. By opting out of any changes to this Section 20, you agree that any Dispute between you and us will be governed by the most recent version of this Section 20 that you have not opted out of. If you have previously opted out of binding arbitration under Section 20.4, you do not need to opt out again.

Section 21: Communications by Text Message and Email

SMS/Text Message Enrollment

By providing your phone number and opting in to receive text messages from us, you consent to receive recurring automated text messages from or on behalf of Zeusox at the phone number you provide, including messages related to: order confirmations, shipping updates, delivery notifications, account alerts, promotional offers, and other communications related to the Services. Message and data rates may apply. Message frequency varies.

Opt Out

You may opt out of receiving text messages at any time by replying “STOP” to any text message you receive from us, or by contacting our customer support team. After you opt out, you will receive a final confirmation message. Opting out of text messages will not affect your ability to receive important transactional communications related to your orders via email.

By providing your email address, you consent to receive electronic communications from us, including order confirmations, shipping notifications, account updates, promotional emails, and other communications related to the Services. You may opt out of promotional emails at any time by clicking the “unsubscribe” link in any promotional email or by contacting our customer support team. You may not opt out of transactional emails related to your orders and account.

Section 22: Age Verification and Compliance

You must be at least 18 years of age to use the Services and purchase products. By creating an account or placing an order, you represent and warrant that you are at least 18 years of age. We reserve the right to request proof of age at any time and to terminate or suspend any account if we have reason to believe that the account holder is under 18 years of age.

You are solely responsible for complying with all applicable federal, state, and local laws and regulations governing your purchase, possession, handling, and use of products obtained through the Services. We make no representation that any product is legal or appropriate for use in your jurisdiction. If you are unsure whether a product may be lawfully purchased, possessed, or used in your jurisdiction, you should consult with a qualified legal professional before placing an order.

Section 23: Miscellaneous Terms

No Waiver

Our failure to enforce any right or provision of these Terms of Use shall not be deemed a waiver of such right or provision. Any waiver of any provision of these Terms of Use will be effective only if in writing and signed by Zeusox.

No Agency

No agency, partnership, joint venture, employer-employee, or franchisor-franchisee relationship is intended or created by these Terms of Use. You may not represent yourself as an agent, employee, or representative of Zeusox for any purpose.

Remedies

The rights and remedies provided in these Terms of Use are cumulative and not exclusive of any rights or remedies provided by law. Our exercise of any right or remedy under these Terms of Use shall not preclude the exercise of any other right or remedy.

Assignment

You may not assign or transfer these Terms of Use, by operation of law or otherwise, without our prior written consent. Any attempt to assign or transfer these Terms of Use without such consent shall be null and void. We may assign or transfer these Terms of Use, in whole or in part, without restriction and without notice to you.

California Users

If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms of Use where such failure or delay results from any cause beyond our reasonable control, including but not limited to acts of God, fire, flood, earthquake, pandemic, epidemic, war, terrorism, labor disputes, government actions, internet or telecommunications failures, cyberattacks, or supply chain disruptions.

Electronic Communications

By using the Services, you consent to receiving electronic communications from us. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Headings

The section headings in these Terms of Use are for convenience only and have no legal or contractual effect.

Entire Agreement

These Terms of Use, together with our Privacy Policy, Consumer Health Data Privacy Policy, Shipping Policy, Refund Policy, and any other policies or agreements referenced herein, constitute the entire agreement between you and Zeusox regarding your use of the Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Services.

Section 24: Contact Us

If you have any questions about these Terms of Use, please contact us at:

Zeusox
Email: support@zeusox.co